nerdexam
Microsoft

MB-240 · Question #123

Your company is currently using a fixed duration for a job type while scheduling work orders. This causes cascading delays, resulting in lower utilization of the resources. To address this issue…

The correct answer is B. Time-related changes C. Incident Type E. Customer (service account). See the full explanation below for the reasoning.

Question

Your company is currently using a fixed duration for a job type while scheduling work orders. This causes cascading delays, resulting in lower utilization of the resources. To address this issue, you propose the use of predictive work duration (powered by AI) to help provide more realistic durations. You need to advise the management team on the factors dispatchers can use to predict the duration of any given booking or requirement. Which three factors can be used? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

Options

  • ASLA
  • BTime-related changes
  • CIncident Type
  • DCustomer Agreement
  • ECustomer (service account)

How the community answered

(42 responses)
  • A
    7% (3)
  • B
    79% (33)
  • D
    14% (6)

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