Microsoft
MB-230 · Question #322
You are a customer service schedule administrator. A customer has a custom entity that requires its own schedule board. You need to create the schedule board. You configure the custom entity in the Re
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implement scheduling
Question
You are a customer service schedule administrator. A customer has a custom entity that requires its own schedule board. You need to create the schedule board. You configure the custom entity in the Resource Scheduling parameters. What should you do next?
Options
- AAdd a new resource requirement. Add a new view for the custom entity.
- BChange the default entity name to the custom name. Create a new schedule board for the custom
- CDisable the schedule board. Configure Resource Scheduling Optimization.
- DConfigure the booking metadata. Create a new schedule board for the custom entity.
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Topics
#schedule board#custom entity scheduling#booking metadata#resource scheduling parameters