A customer has a Customer Service environment. The customer is using service scheduling to manage appointments. You need to add new facilities for service scheduling. Which security role is required…

The correct answer is A. Customer service scheduler. Four security roles are associated with Customer Service scheduling. Two of the following roles were previously associated with legacy service scheduling, which has been replaced with Customer Service scheduling powered by Universal Resource Scheduling. Scheduler Manager - Set…

implement scheduling

Question

A customer has a Customer Service environment. The customer is using service scheduling to manage appointments. You need to add new facilities for service scheduling. Which security role is required to add new facilities?

Options

ACustomer service scheduler
BSequence manager
CScheduler
DScheduler manager

How the community answered

(32 responses)

A
84% (27)
B
3% (1)
C
9% (3)
D
3% (1)

Explanation

Four security roles are associated with Customer Service scheduling. Two of the following roles were previously associated with legacy service scheduling, which has been replaced with Customer Service scheduling powered by Universal Resource Scheduling. Scheduler Manager - Set up and manage the service scheduling experience, and access and set up all service scheduling tables. Scheduler - Create and schedule legacy service activities. Customer Service Schedule Administrator - Manage the service scheduling in Universal Resource Scheduling. *-> Customer Service Scheduler - Create and schedule service activities in Universal Resource https://learn.microsoft.com/en-us/training/modules/setup-customer-service-scheduling/1-

Topics

#service scheduling#facilities#security roles#customer service scheduler

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