CompTIA
JK0-802 · Question #972
JK0-802 Question #972: Real Exam Question with Answer & Explanation
The correct answer is C. Remove the battery and power up.. See the full explanation below for the reasoning.
Question
A remote user reports that their laptop will not power up. The technician has the user reseat the power connections to the wall, the power supply, and the laptop. If it still does not power up, which of the following actions should be performed NEXT?
Options
- ACompletely discharge the battery to recondition it.
- BCheck for a green light on the power supply and then reboot.
- CRemove the battery and power up.
- DEnsure the power adapter is the correct wattage.
Community Discussion
No community discussion yet for this question.