CompTIA
JK0-802 · Question #971
A user has a problem with the touchpad on their Windows XP notebook. The problem started after a new manufacturer hardware update was installed. Which of the following should a technician do FIRST…
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Question
A user has a problem with the touchpad on their Windows XP notebook. The problem started after a new manufacturer hardware update was installed. Which of the following should a technician do FIRST to troubleshoot this problem?
Options
- AEdit the device properties in the Registry.
- BCall the manufacturer support line.
- CUse rollback driver in Device Manager.
- DUpdate the OS to the latest service pack.
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