CompTIA
JK0-802 · Question #973
A user reports their laptop battery will not charge. Which of the following would be checked FIRST in order to narrow down the issue?
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Question
A user reports their laptop battery will not charge. Which of the following would be checked FIRST in order to narrow down the issue?
Options
- ACheck the AC voltage at the outlet using a multimeter.
- BRemove the battery and power the laptop using the AC adaptor.
- CRemove the battery and place it in another laptop to see if it works.
- DUse a multimeter to check the output voltage from the AC adaptor.
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