Which one of the following is NOT an objective of problem management?

Question

Options

• AMinimizing the impact of incidents that cannot be prevented
• BPreventing problems and resulting incidents from happening
• CEliminating recurring incidents
• DRestoring normal service operation as quickly as possible

• A
  15% (8)
• B
  10% (5)
• C
  4% (2)
• D
  71% (37)

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