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ITIL-F · Question #85

Which of the following provide value to the business from service strategy? 1. Enabling the service provider to have a clear understanding of what levels of service will make their customers…

The correct answer is A. All of the above. See the full explanation below for the reasoning.

Question

Which of the following provide value to the business from service strategy? 1. Enabling the service provider to have a clear understanding of what levels of service will make their customers successful 2. Enabling the service provider to respond quickly and effectively to changes in the business environment 3. Support the creation of a portfolio of quantified services

Options

  • AAll of the above
  • B1 and 3 only
  • C1 and 2 only
  • D2 and 3 only

How the community answered

(30 responses)
  • A
    73% (22)
  • B
    3% (1)
  • C
    17% (5)
  • D
    7% (2)

Community Discussion

No community discussion yet for this question.

Full ITIL-F Practice