PeopleCert
ITIL-F · Question #57
Understanding what to measure and why it is being measured are key contributors to which part of the Service Lifecycle?
The correct answer is B. Continual Service Improvement. See the full explanation below for the reasoning.
Question
Understanding what to measure and why it is being measured are key contributors to which part of the Service Lifecycle?
Options
- AService Strategy
- BContinual Service Improvement
- CService Operation
- DService Design
How the community answered
(38 responses)- A11% (4)
- B82% (31)
- C3% (1)
- D5% (2)
Community Discussion
No community discussion yet for this question.