PeopleCert
ITIL-F · Question #530
ITIL-F Question #530: Real Exam Question with Answer & Explanation
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Question
What BEST describes the value of continual service improvement to the business?
Options
- AIt supports the creation of a portfolio of quantified services
- BIt results in gradual improvement in cost effectiveness
- CIt improves governance by building controls into service designs
- DIt provides quick and effective access to standard services
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