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ITIL-F · Question #529

What BEST describes the value of service design to the business?

The correct answer is B. It reduces total cost of ownership (TCO) of services. See the full explanation below for the reasoning.

Question

What BEST describes the value of service design to the business?

Options

  • AIt supports the creation of a portfolio of quantified services
  • BIt reduces total cost of ownership (TCO) of services
  • CIt improves the control of service assets and configurations
  • DIt provides quick and effective access to standard services

How the community answered

(33 responses)
  • A
    3% (1)
  • B
    79% (26)
  • C
    12% (4)
  • D
    6% (2)

Community Discussion

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