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ITIL-F · Question #511

Which statements about best practice is MOST correct?

The correct answer is C. ITIL is a source of best practice and is validated across a wide set of environments and situations. See the full explanation below for the reasoning.

Question

Which statements about best practice is MOST correct?

Options

  • ACustomers are a source of best practice and will advise service providers how it should be
  • BInternal experience is the only source of best practice because it is developed within the service
  • CITIL is a source of best practice and is validated across a wide set of environments and situations
  • DSuppliers are a source of best practice and they will improve the services delivered by a service

How the community answered

(57 responses)
  • A
    5% (3)
  • B
    2% (1)
  • C
    82% (47)
  • D
    11% (6)

Community Discussion

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