PeopleCert
ITIL-F · Question #510
What is the BEST definition of an internal service?
The correct answer is D. It is a service delivered between departments or business units in the same organization. See the full explanation below for the reasoning.
Question
What is the BEST definition of an internal service?
Options
- AIt is a supporting service delivered between functions of the IT service provider
- BIt is any customer-facing service delivered by an outsourced provider
- CIt is a service delivered to the terms of a contract which enables a customer to achieve business
- DIt is a service delivered between departments or business units in the same organization
How the community answered
(30 responses)- B7% (2)
- C10% (3)
- D83% (25)
Community Discussion
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