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ITIL-F · Question #51

What are underpinning contracts used to document?

The correct answer is B. The provision of goods and services by third party suppliers. See the full explanation below for the reasoning.

Question

What are underpinning contracts used to document?

Options

  • AThe provision of IT services or business services by a service provider
  • BThe provision of goods and services by third party suppliers
  • CService levels that have been agreed between the internal service provider and their customer
  • DMetrics and critical success factors (CSFs) for internal support teams

How the community answered

(21 responses)
  • A
    5% (1)
  • B
    81% (17)
  • C
    14% (3)

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