PeopleCert
ITIL-F · Question #495
What BEST describes the customers and users of an IT service provider?
The correct answer is A. Customers buy IT services; users use IT services. See the full explanation below for the reasoning.
Question
What BEST describes the customers and users of an IT service provider?
Options
- ACustomers buy IT services; users use IT services
- BCustomers design IT services; users test IT services
- CCustomers sell IT services; users improve IT services
- DCustomers agree the service levels; users buy IT services
How the community answered
(37 responses)- A78% (29)
- B3% (1)
- C5% (2)
- D14% (5)
Community Discussion
No community discussion yet for this question.