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ITIL-F · Question #462

What are the two MAJOR activities in problem management?

The correct answer is D. Proactive and reactive. See the full explanation below for the reasoning.

Question

What are the two MAJOR activities in problem management?

Options

ATechnical and service
BResource and proactive
CReactive and technical
DProactive and reactive

How the community answered

(64 responses)

A
14% (9)
B
5% (3)
C
9% (6)
D
72% (46)

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