PeopleCert
ITIL-F · Question #454
Which one of the following answers shows two of the activities relating to tools that will take place during the transition stage of the service lifecycle?
The correct answer is A. Testing the tool and training process managers on using the process D. Development or purchase of tools and deployment of the process. See the full explanation below for the reasoning.
Question
Which one of the following answers shows two of the activities relating to tools that will take place during the transition stage of the service lifecycle?
Options
- ATesting the tool and training process managers on using the process
- BDevelopment or purchase of tools and deployment of the tools
- CTraining tool administrators how to manage tools and monitoring tool performance in operational
- DDevelopment or purchase of tools and deployment of the process
How the community answered
(31 responses)- A74% (23)
- B6% (2)
- C19% (6)
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