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ITIL-F · Question #453

What BEST defines roles and responsibilities in relation to process and activities?

The correct answer is D. RACI matrix. ssex%20-%20RACI%20approach%207Sep10.pdf (page 9)

Basic concepts

Question

What BEST defines roles and responsibilities in relation to process and activities?

Options

AHuman resource model
BConfiguration baseline
CService model
DRACI matrix

How the community answered

(20 responses)

A
5% (1)
B
5% (1)
C
10% (2)
D
80% (16)

Explanation

ssex%20-%20RACI%20approach%207Sep10.pdf (page 9)

Topics

#RACI matrix#roles and responsibilities#process governance#accountability

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