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ITIL-F · Question #444

In service design, which term describes services, technologies and tools?

The correct answer is C. Products. Many designs, plans and projects fail through a lack of preparation and management. The implementation of ITIL service management as a practice is about preparing and planning the effective and efficient use of the four Ps: the People, the Processes, the Products (services…

Basic concepts

Question

In service design, which term describes services, technologies and tools?

Options

  • APeople
  • BPartners
  • CProducts
  • DProcesses

How the community answered

(54 responses)
  • A
    7% (4)
  • B
    4% (2)
  • C
    72% (39)
  • D
    17% (9)

Explanation

Many designs, plans and projects fail through a lack of preparation and management. The implementation of ITIL service management as a practice is about preparing and planning the effective and efficient use of the four Ps: the People, the Processes, the Products (services, technology and tools) and the Partners (suppliers, manufacturers and vendors). Service%20Design%20pdf.ashx

Topics

#service design#4Ps#products#technologies and tools

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