ITIL-F · Question #444
In service design, which term describes services, technologies and tools?
The correct answer is C. Products. Many designs, plans and projects fail through a lack of preparation and management. The implementation of ITIL service management as a practice is about preparing and planning the effective and efficient use of the four Ps: the People, the Processes, the Products (services…
Question
In service design, which term describes services, technologies and tools?
Options
- APeople
- BPartners
- CProducts
- DProcesses
How the community answered
(54 responses)- A7% (4)
- B4% (2)
- C72% (39)
- D17% (9)
Explanation
Many designs, plans and projects fail through a lack of preparation and management. The implementation of ITIL service management as a practice is about preparing and planning the effective and efficient use of the four Ps: the People, the Processes, the Products (services, technology and tools) and the Partners (suppliers, manufacturers and vendors). Service%20Design%20pdf.ashx
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