PeopleCert
ITIL-F · Question #443
What BEST defines serviceability?
The correct answer is C. The ability of a third-party supplier to meet the terms of its contract. See the full explanation below for the reasoning.
Question
What BEST defines serviceability?
Options
- AHow quickly a service or component can be restored to normal working order
- BHow long a service or component can perform its agreed function without failure
- CThe ability of a third-party supplier to meet the terms of its contract
- DThe part of the business process that is critical to providing the service
How the community answered
(15 responses)- B7% (1)
- C87% (13)
- D7% (1)
Community Discussion
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