What is an objective of event management?

Question

Options

• ATo maintain user satisfaction with the quality of IT services
• BTo detect changes of state that have significance for management of an IT service
• CTo provide a channel for users to receive standard services that they are expecting
• DTo minimize the impact of incidents due to service failures that cannot be prevented

• A
  80% (33)
• B
  2% (1)
• C
  5% (2)
• D
  12% (5)

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