PeopleCert
ITIL-F · Question #447
What BEST describes an important principle of communication in service operation?
The correct answer is D. It has responsibility for creating policies. See the full explanation below for the reasoning.
Question
What BEST describes an important principle of communication in service operation?
Options
- AIt is efficient, effective and economical for all IT services
- BIt has an intended purpose or a resultant action
- CIt focuses on creating a relationship between processes and products
- DIt has responsibility for creating policies
How the community answered
(25 responses)- A12% (3)
- B4% (1)
- C4% (1)
- D80% (20)
Community Discussion
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