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ITIL-F · Question #371
Which of the following might be used to manage an Incident? (1) Incident Model (2) Known Error Record
The correct answer is C. Both of the above. See the full explanation below for the reasoning.
Question
Which of the following might be used to manage an Incident? (1) Incident Model (2) Known Error Record
Options
- A1 only
- B2 only
- CBoth of the above
- DNeither of the above
How the community answered
(50 responses)- A8% (4)
- B4% (2)
- C72% (36)
- D16% (8)
Community Discussion
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