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ITIL-F · Question #370
Which Problem Management activity helps to ensure that the true nature of the problem can be easily traced and meaningful management information can be obtained?
The correct answer is A. Categorization. See the full explanation below for the reasoning.
Question
Which Problem Management activity helps to ensure that the true nature of the problem can be easily traced and meaningful management information can be obtained?
Options
- ACategorization
- BLogging
- CPrioritization
- DClosure
How the community answered
(52 responses)- A71% (37)
- B4% (2)
- C8% (4)
- D17% (9)
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