PeopleCert
ITIL-F · Question #352
What are the two major processes in Problem Management?
The correct answer is D. Proactive and Reactive. See the full explanation below for the reasoning.
Question
What are the two major processes in Problem Management?
Options
- ATechnical and Service
- BResource and Proactive
- CReactive and Technical
- DProactive and Reactive
How the community answered
(28 responses)- A4% (1)
- B4% (1)
- C7% (2)
- D86% (24)
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