PeopleCert
ITIL-F · Question #273
ITIL-F Question #273: Real Exam Question with Answer & Explanation
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Question
Who is responsible for ensuring that the Request Fulfillment process is being performed according to the agreed and documented process?
Options
- AThe Service Desk Manager
- BThe Service Manager
- CThe Request Fulfillment Process Manager
- DThe Request Fulfillment Process Owner
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