PeopleCert
ITIL-F · Question #239
Which stage of the change management process deals with what should be done if the change is unsuccessful?
The correct answer is A. Remediation planning. See the full explanation below for the reasoning.
Question
Which stage of the change management process deals with what should be done if the change is unsuccessful?
Options
- ARemediation planning
- BCategorization
- CPrioritization
- DReview and close
How the community answered
(23 responses)- A83% (19)
- B4% (1)
- C4% (1)
- D9% (2)
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