PeopleCert
ITIL-F · Question #238
What are customers of an IT service provider who purchase services in terms of a legally binding contract known as?
The correct answer is B. External customers. See the full explanation below for the reasoning.
Question
What are customers of an IT service provider who purchase services in terms of a legally binding contract known as?
Options
- AStrategic customers
- BExternal customers
- CValued customers
- DInternal customers
How the community answered
(41 responses)- A10% (4)
- B71% (29)
- C15% (6)
- D5% (2)
Community Discussion
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