PeopleCert
ITIL-F · Question #234
Event management, problem management, access management and request fulfillment are part of which stage of the service lifecycle?
The correct answer is C. Service operation. See the full explanation below for the reasoning.
Question
Event management, problem management, access management and request fulfillment are part of which stage of the service lifecycle?
Options
- AService strategy
- BService transition
- CService operation
- DContinual service improvement
How the community answered
(60 responses)- A7% (4)
- B13% (8)
- C75% (45)
- D5% (3)
Community Discussion
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