PeopleCert
ITIL-F · Question #233
Which of the following statements correctly states the relationship between urgency, priority and impact?
The correct answer is D. Priority should be based on impact and urgency. See the full explanation below for the reasoning.
Question
Which of the following statements correctly states the relationship between urgency, priority and impact?
Options
- AImpact, priority and urgency are independent of each other
- BUrgency should be based on impact and priority
- CImpact should be based on urgency and priority
- DPriority should be based on impact and urgency
How the community answered
(19 responses)- B11% (2)
- C5% (1)
- D84% (16)
Community Discussion
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