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ITIL-F · Question #17
When can a known error record be raised? 1. At any time it would be useful to do so 2. After a workaround has been found
The correct answer is D. Both of the above. See the full explanation below for the reasoning.
Question
When can a known error record be raised? 1. At any time it would be useful to do so 2. After a workaround has been found
Options
- A2 only
- B1 only
- CNeither of the above
- DBoth of the above
How the community answered
(47 responses)- A2% (1)
- B6% (3)
- C15% (7)
- D77% (36)
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