PeopleCert
ITIL-F · Question #122
Which one of the following is the BEST description of the purpose of the service operation stage of the service lifecycle?
The correct answer is D. To deliver and manage IT services at agreed levels to business users and customers. See the full explanation below for the reasoning.
Question
Which one of the following is the BEST description of the purpose of the service operation stage of the service lifecycle?
Options
- ATo decide how IT will engage with suppliers during the service lifecycle
- BTo proactively prevent all outages to IT services
- CTo design and build processes which will meet business needs
- DTo deliver and manage IT services at agreed levels to business users and customers
How the community answered
(50 responses)- A6% (3)
- B8% (4)
- C2% (1)
- D84% (42)
Community Discussion
No community discussion yet for this question.