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ISO20KF · Question #55

What is required to be included in proposals for new or changed services according to ISO/IEC 20000?

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Implementation and transition of new or changed services

Question

What is required to be included in proposals for new or changed services according to ISO/IEC 20000?

Options

  • AIncorrect. This is not relevant.
  • BCorrect. This is part of the standard.
  • CIncorrect. Documenting these documents is part of Do, revising is part of Act (in de
  • DIncorrect. This plan is much broader than only new or changed services.

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Topics

#service proposals#new or changed services#requirements#ISO/IEC 20000
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