EXIN
ISO20KF · Question #55
What is required to be included in proposals for new or changed services according to ISO/IEC 20000?
The correct answer is B. Correct. This is part of the standard. PDCAmethodology). This is no part of the proposals for new or changed services.
Implementation and transition of new or changed services
Question
What is required to be included in proposals for new or changed services according to ISO/IEC 20000?
Options
- AIncorrect. This is not relevant.
- BCorrect. This is part of the standard.
- CIncorrect. Documenting these documents is part of Do, revising is part of Act (in de
- DIncorrect. This plan is much broader than only new or changed services.
How the community answered
(50 responses)- A8% (4)
- B84% (42)
- C4% (2)
- D4% (2)
Explanation
PDCAmethodology). This is no part of the proposals for new or changed services.
Topics
#service proposals#new or changed services#requirements#ISO/IEC 20000
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