What is required to be included in Release Management procedures according to ISO/IEC 20000?

Question

Options

• AIncorrect. This is part of the Change Management procedures.
• BIncorrect. This is part of the Information Security Management procedures.
• CIncorrect. This is part of the Incident Management procedures.
• DCorrect. According to the standard this is a requirement. Release management procedures

• A
  6% (1)
• B
  11% (2)
• C
  6% (1)
• D
  78% (14)

Explanation

shall include the updating and changing of configuration information and Change records.

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