BCS-ISEB
ISEB-ITILF · Question #50
Who is responsible for ensuring that the request fulfillment process is being performed according to the agreed and documented standard?
The correct answer is B. The process owner. See the full explanation below for the reasoning.
Question
Who is responsible for ensuring that the request fulfillment process is being performed according to the agreed and documented standard?
Options
- AThe IT director
- BThe process owner
- CThe service owner
- DThe customer
How the community answered
(34 responses)- A6% (2)
- B79% (27)
- C12% (4)
- D3% (1)
Community Discussion
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