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ISEB-ITILF · Question #250

The BEST description of the purpose of Service Operation is?

The correct answer is C. To deliver and support IT Services at agreed levels to business users and customers. See the full explanation below for the reasoning.

Question

The BEST description of the purpose of Service Operation is?

Options

  • ATo decide how IT will engage with suppliers during the Service Management Lifecycle
  • BTo proactively prevent all outages to IT Services
  • CTo deliver and support IT Services at agreed levels to business users and customers
  • DTo design and build processes that will meet business needs

How the community answered

(25 responses)
  • A
    12% (3)
  • B
    4% (1)
  • C
    80% (20)
  • D
    4% (1)

Community Discussion

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