BCS-ISEB
ISEB-ITILF · Question #249
ISEB-ITILF Question #249: Real Exam Question with Answer & Explanation
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Question
In terms of adding value to the business, which of the following describes Service Operation's contribution?
Options
- AThe cost of the service is designed, predicted and validated
- BService value is modelled
- CService value is actually seen by customers
- DMeasures for optimization are identified
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