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ISEB-ITILF · Question #218

Service Design emphasizes the importance of the Four Ps'. Which of the following is a correct list of these Four Ps?

The correct answer is D. People, Process, Products, Partners. See the full explanation below for the reasoning.

Question

Service Design emphasizes the importance of the Four Ps'. Which of the following is a correct list of these Four Ps?

Options

  • APeople, Products, Partners, Profit
  • BPotential, Preparation, Performance, Profit
  • CPeople, Potential, Products, Performance
  • DPeople, Process, Products, Partners

How the community answered

(23 responses)
  • A
    9% (2)
  • B
    17% (4)
  • C
    4% (1)
  • D
    70% (16)

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