BCS-ISEB
ISEB-ITILF · Question #217
ISEB-ITILF Question #217: Real Exam Question with Answer & Explanation
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Question
A service is not very reliable, but when it works it is of great value to the customer. This combination could be described as:
Options
- Ahigh utility and low warranty
- Blow utility and high warranty
- Clow utility and low warranty
- Dhigh utility and high warranty
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