BCS-ISEB
ISEB-ITILF · Question #217
A service is not very reliable, but when it works it is of great value to the customer. This combination could be described as:
The correct answer is A. high utility and low warranty. See the full explanation below for the reasoning.
Question
A service is not very reliable, but when it works it is of great value to the customer. This combination could be described as:
Options
- Ahigh utility and low warranty
- Blow utility and high warranty
- Clow utility and low warranty
- Dhigh utility and high warranty
How the community answered
(47 responses)- A85% (40)
- B4% (2)
- C2% (1)
- D9% (4)
Community Discussion
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