BCS-ISEB
ISEB-ITILF · Question #205
ISEB-ITILF Question #205: Real Exam Question with Answer & Explanation
The correct answer is C. Incident and event management. See the full explanation below for the reasoning.
Question
Which two processes will contribute MOST to enabling effective problem detection?
Options
- AIncident and financial management
- BChange and release and deployment management
- CIncident and event management
- DKnowledge and service level management
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