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ISEB-ITILF · Question #162

Which of the following is NOT a recognized example of a service provider type within the ITIL framework?

The correct answer is C. Service desk. See the full explanation below for the reasoning.

Question

Which of the following is NOT a recognized example of a service provider type within the ITIL framework?

Options

  • AInternal
  • BExternal
  • CService desk
  • DShared services unit

How the community answered

(28 responses)
  • A
    14% (4)
  • B
    4% (1)
  • C
    75% (21)
  • D
    7% (2)

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