BCS-ISEB
ISEB-ITILF · Question #121
ISEB-ITILF Question #121: Real Exam Question with Answer & Explanation
The correct answer is B. Planning the steps required to be taken if a change is unsuccessful. See the full explanation below for the reasoning.
Question
Remediation planning is BEST described in which of the following ways?
Options
- APlanning how to recover the cost of a change
- BPlanning the steps required to be taken if a change is unsuccessful
- CPlanning how to compensate a user for a failed change
- DPlanning how to advise the change requestor of a failed change
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