The SVP of a VSP G350 system failed and you have been asked to replace it. To perform the replacement which item do you need?

Question

Options

• Aa USB stick with the configuration backup
• Bthe iso file with the correct version of the SVP Windows operating system
• Cthe microcode iso file with the correct software versions
• Dthe Hitachi Remote Ops Monitor Agent iso file

• A
  89% (34)
• B
  3% (1)
• C
  3% (1)
• D
  5% (2)

Explanation

When replacing an SVP (Service Processor) on a VSP G350, the USB stick containing the configuration backup is essential because the replacement SVP arrives as a blank unit - it has no knowledge of the existing storage system's configuration, pools, host groups, or LUN mappings. The backup on the USB stick is used to restore all of that configuration to the new SVP, bringing the system back to its pre-failure state.

Why the distractors are wrong:

• B is incorrect because replacement SVPs ship with the Windows OS pre-installed; you don't need to reinstall it.
• C is incorrect because microcode (storage firmware) resides on the storage modules, not the SVP, and is not lost when the SVP fails.
• D is incorrect because Remote Ops Monitor Agent is a remote support/monitoring tool - useful for ongoing operations, but irrelevant to the physical SVP swap procedure.

Memory tip: Think of the SVP as the system's "brain" - when you transplant a brain, you need the "memory" (configuration backup on the USB stick) to restore what it knew. No backup = the new SVP has no idea what storage resources exist.

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