33. A customer wants to remove a VSP G350 from production and virtualize it behind a VSP 5600 in a separate test environment. You inform the customer that as part of the move, it is faster to…

Question

Options

• AThis can be done from HSAE in Maintenance Mode
• BThis can be done using the SVP Webconsole
• CThis can only be performed by a Hitachi service representative using the Maintenance Utility
• DThis must be performed by a Hitachi service representative or authorized partner using the MPC

• B
  4% (1)
• C
  4% (1)
• D
  92% (22)

Explanation

Performing a full new installation (re-initialization) of a VSP G350 is a privileged, potentially destructive operation that requires the Maintenance PC (MPC) - a dedicated service laptop with specialized Hitachi tooling - and must be carried out by a Hitachi service representative or authorized partner (D), because this process resets the array at a low level that goes beyond what standard management interfaces expose.

Why the distractors are wrong:

• (A) HSAE in Maintenance Mode is used for hardware-level diagnostics and some service operations, but it does not provide the full system re-installation workflow.
• (B) SVP Webconsole (Storage Virtualization Operating System management GUI) is the day-to-day administrative interface for configuration and monitoring - it is not designed for a clean full reinstall.
• (C) Maintenance Utility is a valid service tool, but the correct tool for a full new installation on this platform is specifically the MPC, not the Maintenance Utility; this makes C a close but incorrect distractor.

Memory tip: Think "Major Procedure = MPC + Partner." Any time a Hitachi question involves resetting or re-installing an entire array from scratch, the answer will involve the MPC and a credentialed representative - not the standard web-based tools available to customers.

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