You have added several drives to a VSP E1090 and the process has failed. What should you do first?

Question

Options

• AUse the DKU Inline Test from the MPC
• BIsolate the failed drives and move them to empty slots to test them
• CPerform a dummy replacement of the DKB
• DRefer to the VSP Maintenance Manual troubleshooting section

• A
  10% (2)
• B
  5% (1)
• C
  15% (3)
• D
  70% (14)

Explanation

When any hardware process fails on an enterprise storage platform like the VSP E1090, the first action is always to consult the official Maintenance Manual's troubleshooting section, because it contains vendor-specific diagnostic procedures, error code definitions, and sequenced steps tailored to this exact failure scenario - acting without this guidance risks worsening the situation or voiding support.

A is wrong because running a DKU Inline Test from the MPC is a diagnostic action that may be appropriate after consulting the manual, but jumping to it first skips the structured troubleshooting process the manual prescribes.

B is wrong because physically moving drives to empty slots without first diagnosing the root cause could introduce additional errors or, worse, cause data loss on an active storage system.

C is wrong because a dummy replacement of the DKB (Drive Control Board) is a corrective hardware action - performing it before diagnosis means you may be replacing components unnecessarily when the issue could be software, configuration, or something else entirely.

Memory tip: Think "Documentation Before Disruption" - on enterprise storage, any physical intervention without reading the manual first is premature; the manual tells you what to test and in what order, so it is always Step 1.

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