A failed SSD on a VSP One B24 has to be replaced. The drive is currently in "block" status. In this scenario, which two statements are correct? (Choose two.)

Question

Options

• AThe Maintenance Utility must be used to prevent any access to the drive
• BThis should be done by an Hitachi service representative or an authorized partner
• CUse the Maintenance Utility to complete the alerts after the replacement
• DFirst, use VSP One Block Administrator to disable Dynamic Drive Protection (DDP)

• A
  9% (4)
• B
  76% (34)
• D
  16% (7)

Explanation

Replacing a failed SSD on a VSP One B24 is a hardware maintenance operation on enterprise storage that must be performed by a Hitachi service representative or authorized partner (B) - this is a firm Hitachi policy to ensure safe handling and warranty compliance. After the physical swap, the Maintenance Utility is used to complete (clear/acknowledge) the fault alerts (C) generated by the failed drive, confirming the system recognizes the new drive and returning it to a healthy state.

Why A is wrong: When a drive is already in "block" status, the system has already isolated it from I/O - no additional step is needed to prevent access. The Maintenance Utility is not used before replacement for blocking purposes.

Why D is wrong: Dynamic Drive Protection (DDP) should not be disabled before a drive swap - doing so would remove the very RAID-like protection that is preserving your data during the failure. DDP remains active throughout the replacement process.

Memory tip: Think "Block → Bring in the Pro → Clear the Board" - the drive is blocked by the system, a certified pro does the swap, and then you use the Maintenance Utility to clear the alerts and close the loop.

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