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HP2-E59 · Question #68

HP2-E59 Question #68: Real Exam Question with Answer & Explanation

The correct answer is A. HP Foundation care B. HP Proactive care. A: HP Foundation Care Services feature a blend of core and technology-specific support services, giving you more choice and simplicity when planning IT support. Foundation Care Services include a range of service options, from 24 x 7 remote and onsite support, to personalized SLA

Question

What are the two levels of care from HP Technology Services you can offer to small and medium businesses? (Select two)

Options

  • AHP Foundation care
  • BHP Proactive care
  • CHP Reactive care
  • DHP Core Services care
  • EHP BreakFix care

Explanation

A: HP Foundation Care Services feature a blend of core and technology-specific support services, giving you more choice and simplicity when planning IT support. Foundation Care Services include a range of service options, from 24 x 7 remote and onsite support, to personalized SLAs. Foundation Care Services are available directly from HP and through our global network of authorized ServiceONE Support Partners. B: HP Proactive Care Services As you move into converged, virtualized and cloud-based environments, you need a trusted partner that can help you reduce complexity, keep your environment stable, support your environment in its entirety, and guide you on your journey. HP Proactive Care Service is a flexible, comprehensive, and cost effective service that combines smart technology and support to boost performance. We work in partnership with you to provide proactive consultation, recommendations and reporting from HP technology experts--as well as rapid expert support if

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