HP2-E59 · Question #68
What are the two levels of care from HP Technology Services you can offer to small and medium businesses? (Select two)
The correct answer is A. HP Foundation care B. HP Proactive care. A: HP Foundation Care Services feature a blend of core and technology-specific support services, giving you more choice and simplicity when planning IT support. Foundation Care Services include a range of service options, from 24 x 7 remote and onsite support, to personalized…
Question
What are the two levels of care from HP Technology Services you can offer to small and medium businesses? (Select two)
Options
- AHP Foundation care
- BHP Proactive care
- CHP Reactive care
- DHP Core Services care
- EHP BreakFix care
How the community answered
(26 responses)- A81% (21)
- C4% (1)
- D12% (3)
- E4% (1)
Explanation
A: HP Foundation Care Services feature a blend of core and technology-specific support services, giving you more choice and simplicity when planning IT support. Foundation Care Services include a range of service options, from 24 x 7 remote and onsite support, to personalized SLAs. Foundation Care Services are available directly from HP and through our global network of authorized ServiceONE Support Partners. B: HP Proactive Care Services As you move into converged, virtualized and cloud-based environments, you need a trusted partner that can help you reduce complexity, keep your environment stable, support your environment in its entirety, and guide you on your journey. HP Proactive Care Service is a flexible, comprehensive, and cost effective service that combines smart technology and support to boost performance. We work in partnership with you to provide proactive consultation, recommendations and reporting from HP technology experts--as well as rapid expert support if
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