HP
HP2-E59 · Question #38
HP2-E59 Question #38: Real Exam Question with Answer & Explanation
The correct answer is C. HP Foundation care offers only reactive support while HP Proactive care offers reactive support and. HP Foundation Care offers reliable and consistent support to help resolve problems and keep systems up and running. It consists of: / Reactive hardware and software support, which includes remote and onsite problem diagnosis and support with call-to-repair commitments HP Proactiv
Question
Which statement about types of care available from HP Technology Services is true?
Options
- AHP Foundation care offers only hardware services while HP Core Services care offers hardware and
- BHP Reactive care offers only the standard warranty and on site services while HP Core Services care
- CHP Foundation care offers only reactive support while HP Proactive care offers reactive support and
- DHP BreakFix care offers only hardware repairs while HP Core Services care offers software and
Explanation
- HP Foundation Care offers reliable and consistent support to help resolve problems and keep systems up and running. It consists of: / Reactive hardware and software support, which includes remote and onsite problem diagnosis and support with call-to-repair commitments * HP Proactive Care integrates proactive and reactive hardware and software support elements to help you get superior value out of your IT investments. Proactive Care includes: HP Proactive Care Service for x86 platforms Proactive Support for HP Integrity and HP NonStop servers with HP Critical Service and The HP support services portfolio comprises: HP Foundation Care Services HP Proactive Care Services HP Datacenter Care Service HP Lifecycle Event Services
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