HP2-E59 · Question #33

Which benefit does an HP Care Pack offer that the HP standard product warranty does not?

The correct answer is D. Troubleshooting support. HP Care Pack Service include: Software Technical Support Receive software support for HP and select third-party vendors directly from experienced response center engineers. HP Software Support Service provides comprehensive software services for HP software and select…

Introduction to HP Services

Question

Options

AFirmware and software upgrades
BReplacement of defective parts
CSupport outside of standard business hours
DTroubleshooting support

How the community answered

(33 responses)

A
6% (2)
B
9% (3)
C
3% (1)
D
82% (27)

Explanation

HP Care Pack Service include: Software Technical Support Receive software support for HP and select third-party vendors directly from experienced response center engineers. HP Software Support Service provides comprehensive software services for HP software and select third-party products.

Topics

#HP Care Pack#warranty comparison#extended support#after-hours support

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