HP2-B110 · Question #72
Why should you and your customers avoid selling or giving away any empty HP original supplies boxes?
The correct answer is A. The boxes can be re-used to sell counterfeit products. Empty HP original supplies boxes are valuable to counterfeiters because they can be refilled with inferior or fake ink/toner and resold as genuine HP products - making the box itself a tool for fraud, which is why neither you nor your customers should give them away or discard…
Question
Why should you and your customers avoid selling or giving away any empty HP original supplies boxes?
Options
- AThe boxes can be re-used to sell counterfeit products.
- BAccording to HP T&C's the box belongs to HP and needs to be presented if an HP representative
- CAn empty box is a counterfeit and the possession is illegal.
- DThe box is intended for recycling and should be returned in the Planet Partner Program.
How the community answered
(49 responses)- A88% (43)
- B8% (4)
- C2% (1)
- D2% (1)
Explanation
Empty HP original supplies boxes are valuable to counterfeiters because they can be refilled with inferior or fake ink/toner and resold as genuine HP products - making the box itself a tool for fraud, which is why neither you nor your customers should give them away or discard them carelessly.
Why the distractors are wrong:
- B is fabricated - HP's Terms & Conditions do not require you to return or retain boxes for an HP representative.
- C is incorrect - an empty box is not itself a counterfeit item, and possessing one is not illegal.
- D is a partial truth designed to mislead - while HP does have the Planet Partners recycling program, it applies to cartridges, not packaging boxes.
Memory tip: Think "empty box = counterfeit kit." The box is the most convincing part of a fake product; without it, a counterfeit cartridge is much harder to sell. If you protect the box, you protect the brand.
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